NZ Safety Blackwoods and Manhattan the Future is in Safe Hands
NZ Safety Blackwoods optimises fulfillment operations, prepares for the future with Manhattan SCALE™ WMS.
The Challenge
The company was dealing with inefficient order fulfillment and a lack of inventory visibility based on its legacy paper-based processes. This outdated system resulted in an unacceptable level of picking errors. DC teams had an over-reliance on tribal knowledge to locate products, leading to wasted time hunting for pallet and bin locations. Without real-time inventory visibility, late shipments and inaccurate orders caused customer dissatisfaction.
With an expanding product range and a high volume of orders, NZ Safety Blackwoods needed a solution that could streamline operations and support growth while maintaining accuracy and efficiency across its distribution network.
Operations
Location: New Zealand
30 Trade Centers
Solution Implemented
NZ Safety Blackwoods selected Manhattan SCALE for its ability to adapt processes quickly and flexibly, with built-in intelligence that provides targeted insights for optimizing processes.
- Adaptable Configuration – Flexible, in-app configuration for every aspect of warehouse operations, including allocation, documents and labels, receiving and put-away, replenishment, task creation and execution, and customer details.
- Modern User Interface – Designed for touch devices with configurable experience designs that make it easy to develop the perfect user workflow screens.
- Effortless Extension – Easy to extend and integrate with web service access to hundreds of exit points, enabling external innovation without impacting the core solution or updates.
Manhattan SCALE™
Harness the power of a dynamic warehouse management system (WMS)—on-premises or in a cloud environment—made to save you time and money by providing the ideal blend of usability, capabilities, and functionality.
Manhattan SCALEThe Results
NZ Safety Blackwoods implemented Manhattan SCALE. The robust warehouse management system (WMS) is designed to streamline and optimise warehouse operations. Its comprehensive tools manage inventory, track shipments, improve order accuracy, and ensure real-time visibility into operations.
Key Benefits
- Significant improvements in real-time visibility, optimised stock placement, bin capacities, and warehouse space utilisation.
- Associates able to quickly locate products, using planned, optimised pick paths; less time wasted searching for misplaced items.
- Picking errors reduced from an average of 3.5% to below 1%, a significant improvement for the high-volume operation.
Want to Learn More?
Read how NZ Safety Blackwoods streamlined operations and supported growth with Manhattan SCALE.