Amplifier Turns Up the Volume with Manhattan Associates

The company works with its clients to build secure online stores, warehouse inventory and ship orders. It also provides an integrated print-on-demand engine that lets clients offer their fans customizable merchandise such as calendars, cards and posters.

The Challenge

Amplifier wanted better visibility, scale, and extensibility from its inventory and order fulfillment processes. Amplifier needed to integrate supply chain processes to manage rapid growth. It began to search for a solution that would help the company identify areas of opportunity and revenue growth, improve operations across their enterprise, and deliver a higher level of service to its clients.

Operations

Headquarters: Austin, TX

Distribution center: 33,000 square foot warehouse

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Solution Implemented

The company selected Manhattan SCALE to update its warehouse technology system and standardize warehouse operations. Amplifier and Manhattan worked together to deploy a phased-in approach throughout the implementation process.

Manhattan SCALE™

Harness the power of a dynamic warehouse management system (WMS)—on-premises or in a cloud environment—made to save you time and money by providing the ideal blend of usability, capabilities, and functionality.

Manhattan SCALE

The Results

Amplifier began to realize numerous benefits with Manhattan SCALE, which allowed the company to:

  • Run a leaner, more efficient operation
  • Eliminate or automate certain pick-pack steps
  • Reduce its warehouse management personnel by more than 60%
  • Gain a more detailed view of inventory and personnel

Shipping costs also have been significantly reduced because Manhattan SCALE provides multiple and customizable pulls in the same shipment. Amplifier improved its core fulfillment operations and also established a solid foundation that has enabled many new distinctive features and services.

Want to Learn More?

Learn how Amplifier used SCALE to improve its core fulfillment operations.

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