Cygnia Expands Warehouse and Customer Service Features With Manhattan Scale™
Cygnia provides third-party logistics services to such wellknown companies as The Ford Motor Company, Molton Brown, Universal Electronics and Stanley Tools. A quick succession of new client wins has made it one of the UK’s fastest growing 3PLs, providing customers with contract packing, freight forwarding, HM customs bonded warehousing and worldwide distribution.
The Challenge
Cygnia has to consider the shelf life of the product and the fact that customs clearance can take up to six months. Therefore, the last goods received must be despatched first, rather than picking from older stock, to avoid having products expire on the shelves. Cygnia was seeking to replace its outdated system and increase efficiency to address customer requirements for multi-channel distribution.
Solution Implemented
Manhattan SCALE replaced the outdated system and increased efficiency by requiring immediate attention of operational issues that had previously been overridden.
Manhattan SCALE™
Harness the power of a dynamic warehouse management system (WMS)—on-premises or in a cloud environment—made to save you time and money by providing the ideal blend of usability, capabilities, and functionality.
Manhattan SCALEThe Results
Cygnia has increased efficiency and improved accuracy to the extent that the company has been able to increase warehouse capacity from 150,000 to 250,000 sq. ft. The company is now confident in its ability to provide full traceability and batch control to its customers, both essential components in managing shrinkage, providing up-todate information on stock status and handling product recalls.
Want to Learn More?
After implementing Manhattan SCALE™, Cygnia increased warehouse capacity by 65% while simultaneously offering customers greater visibility.