Ecommerce site MandMDirect.com Supply Chain Case Study
Leading UK online retailer, MandMDirect.com, needed to automate its warehouse and gain greater flexibility in order to manage peaks in customer demand. After implementing Manhattan’s Warehouse Management solution, MandMDirect.com improved visibility of stock and its preparations for Christmas were completed ahead of schedule for the first time in the company’s 22-year history.ty in order to manage peaks in customer demand. After implementing Manhattan’s Warehouse Management solution, MandMDirect.com improved visibility of stock and its preparations for Christmas were completed ahead of schedule for the first time in the company’s 22-year history.
CHALLENGE
Automate warehouse and allow for flexibility to cope with peaks in customer demand.
SOLUTION
Standardise MandMDirect.com’s distribution operations on Manhattan’s warehouse management software.
RESULTS
Improved visibility of stock and Christmas preparation completed ahead of schedule for the first time in the company’s 22 year history.