Manhattan Helps Tarsus Distribution Boost Efficiency By 60%
Tarsus Distribution is the longest-established IT distributor in South Africa. The company sought to improve its long-established solutions and processes through the Manhattan SCALE solution. The company also chose to partner with Supply Chain Junction to leapfrog legacy and grow the business by developing their unique services in the market.
The Challenge
Tarsus Distribution had a decades-old warehousing system, outdated processes and practices and needed to plan for rapid change in the technology distribution industry. Tarsus needed a solution to ensure that was able to adapt rapidly and ensure that it was able to embrace and leverage this change. It was recognised that the existing legacy software solution and supply chain practices were a key inhibitor to this change and needed to be modernised.
Solution Implemented
With Manhattan SCALE warehouse management system, and Supply Chain Junction as the implementation partner, Tarsus was about to bring its customer-centric business model to life by streamlining processes and improving customer service. Manhattan SCALE was implemented in a systematic and phased manner. Standardisation, automation and optimisation of processes resulted in a reduction of staff requirements, and also improved operations through a customer-centric approach. Thanks to data optimization tools in the new technology, Tarsus was able to be more proactive in ensuring customer satisfaction.
Manhattan SCALE™
Harness the power of a dynamic warehouse management system (WMS)—on-premises or in a cloud environment—made to save you time and money by providing the ideal blend of usability, capabilities, and functionality.
Manhattan SCALEThe Results
This investment in Manhattan SCALE has resulted in a 3PL methodology which leveraged existing assets and infrastructure while adding valuable services to end clients.
Pick rate productivity improved more than 60%, inventory accuracy increased to greater than 99%, and the labor force was reduced by 25% along with elimination of overtime.
Tarsus is now well-positioned for long-term success and has proven that it can implement 3PL customers in timelines in accordance with international standards, with high marks for customer satisfaction.
Want to Learn More
Read more about Tarsus Distribution selection of Manhattan SCALE including solution capabilities that enabled efficiency and productivity.