Matalan Improves Supply Chain Performance with Manhattan Associates
Matalan is a British fashion and homeware retailer. The company has 230 stores in the United Kingdom, a franchise operation in Europe and the Middle East, and a thriving online business that offers home delivery and click-and-collect from stores. This huge operation is supported twenty-four-seven by two large distribution centres (DCs) at Corby in the East Midlands and a million square foot DC in Knowsley near Liverpool.
The Challenge
In order to upgrade aging technology and handle increasing DC volumes, Matalan needed to implement a major upgrade remotely during COVID-19 lockdown. The company's desire to capitalize on the phenomenal growth in its ecommerce business, as well as build guaranteed capacity to meet peak trading demand. Matalan and Manhattan Associates have been partners since 2002 and have worked to grow and evolve their WMS footprint to support the retailer’s evolving business.
Solution Implemented
Through rigorous planning and collaboration between teams, the retailer upgraded its version of Manhattan Associates WMS, leading to increased capacity, faster store replenishment, and more flexible online delivery options for customers. A low risk implementation with Manhattan’s Warehouse Management solution, which meant near 100% operation from day one.
Warehouse Management
Control demand, supply, labor, and automation across your entire network with Manhattan Active® Warehouse Management. The leading cloud-native, evergreen, and extensible WMS in the industry.
View WMS Product PageThe Results
The project was delivered on time and under budget. The retailer now has the flexibility to manage orders through any channel. And with reduced downtime for maintenance, leading to an extra hour of ecommerce production. By transferring more of the warehouse management infrastructure to Manhattan, Matalan has been able to focus on customer service, knowing that all critical data is secure and fully supported in the cloud. Matalan has solved one of the toughest challenges facing UK value retailers – how to maintain profitable operating margins in the store and online.
Want to Learn More?
Read more about Matalan's supply chain transformation with Manhattan Warehouse Management System.