Urban Outfitters Optimizes its Supply Chain using Manhattan’s Platform

The Challenge

Trend-setting global retailer, Urban Outfitters, needed a supply chain solution to support the company’s multi-channel operations and rapid growth. Urban Outfitters also wanted to increase process efficiency, improve supply chain visibility and pump up performance measures.

Operations

Located in Philadelphia, Pennsylvania

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Solution Implemented

Manhattan’s Warehouse Management and other Supply Chain Process Platform solutions offered the functionality and scalability to support Urban Outfitters’ multi-channel operations and growth.

Warehouse Management

Control demand, supply, labor, and automation across your entire network with Manhattan Active® Warehouse Management. The leading cloud-native, evergreen, and extensible WMS in the industry.

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Transportation Management

Orchestrate every carrier, rate, route, and load with Manhattan Active® Transportation Management, engineered to adapt and grow with your business needs.

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The Results

By transforming its processes onto Manhattan’s common Supply Chain Process Platform, Urban Outfitters was able to tie together its U.S. and Europe operations, achieving:

  • 35% reduction in total headcount
  • 80% reduction in manifesting and invoicing processes
  • 66% reduction in turn time through receiving
  • 60% rise in putaway efficiency

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