The Forrester Wave™: Order Management Systems, Q1 2025
Manhattan is recognized as an OMS Leader in the Forrester Wave. Get your complimentary copy of the report today and learn why.
A Leader Among OMS Providers
Manhattan Active® Omni is a market-leading solution with the highest possible score (5.0) in 20 of the 27 Current Offering criteria such as inventory segmentation and allocation; store inventory management; omnichannel order management; order orchestration rules and pre- and post-purchase customer experience, among others.
Powering the ‘Unified’ in Unified Commerce
Manhattan’s position as a leader in this Forrester Wave complements its recognition as a market leader in The Forrester Wave™: Point-of-Service (POS) Solutions, Q4 2024. In Manhattan's view, the combined strengths of our POS and OMS applications create a first-of-its-kind, unified technology platform. Doing so enables retailers to offer unique, omnichannel commerce functionality such as inventory segmentation and allocation, store inventory management, omnichannel order management, order orchestration rules, real-time, data-driven order fulfillment, and GenAI-enabled pre- and post-purchase customer experiences.
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Leading Retailers Pick Manhattan to Deliver Unified Commerce Experiences
Manhattan is the preferred order orchestration and fulfillment technology solution for specialty retailers worldwide, delivering a unified commerce experience and modernizing in-store operations. Hundreds of brands and thousands of associates leverage Manhattan Active Omni to reduce operational costs while increasing conversion rates and driving top-line revenue growth.
Michaels Crafts A Profitable Omnichannel Approach that Meets Evolving Shopper Expectations
Explore Michaels' customer success story and learn how they enhanced their supply chain with innovative solutions. Discover the benefits of advanced warehouse management.
Skechers Steps-Up its Digital Commerce Transformation
In response to the pandemic, Skechers rapidly implemented Manhattan Active Omni, enabling customers to seamlessly make online purchases and opt for convenient in-store or curbside pickup, a feat achieved in just 14 weeks.
At Home Welcomes Optimized Omnichannel Fulfillment
Manhattan Active Omni enhanced At Home’s existing retail operations to provide a more modern omnichannel customer experience and improve in-store fulfillment.
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