Elevate Store Performance Through Insights

Store Solutions

Store performance improvement becomes possible when store teams are empowered to make decisions using rich store insights. Manhattan’s store solutions — Manhattan Active Point of Sale and Manhattan Active Store Inventory & Fulfillment — make store insights easily accessible and understandable, providing store associates, managers, and zone managers with the intelligence to efficiently monitor, manage, and improve store performance during regular work.

Insights for Entire Store Team

Manhattan's store solutions make store insights easily accessible to your entire store team within the applications associates and managers use during their daily work, such as point of sale. This approach eliminates the inefficiency associated with users accessing supporting applications to view critical store insights and make informed decisions. By readily making these insights available, the entire store team can make more informed decisions, improving store performance and customer satisfaction.

Manhattan Active Point of Sale is a powerful tool that keeps store associates and managers informed and proactive. It enables them to monitor their store's performance through a dashboard that exposes sales metrics just one click away from the shopping cart. The team can stay ahead of the game with the latest store data refreshed every five minutes.

Manhattan Active Store Inventory & Fulfillment keeps store associates and managers engaged in fulfillment performance through a visual dashboard on store fulfillment insights. This dashboard not only provides insights but also allows the team to closely understand and control fulfillment performance at the associate and store levels through visual representations of performance, such as on-time order fulfillment and outstanding order workloads. This control fosters a sense of responsibility and ownership among the team.

Comprehensive Store Back-office Intelligence

Manhattan's store solutions give store managers and zone managers the necessary intelligence to track or monitor store sales, cash flow, and operational performance for one or multiple stores. They can access and configure reports such as sales summary, department sales, store summary, abandoned orders, tender counts, order pickup/curbside metrics, and many more through various devices, including mobile. Users can view reports for the current day, a range of dates, or financial periods such as month, year, or quarter.

• Rich store sales and operational insights empower the entire store team to make informed decisions that improve store performance.
• Store personnel can easily access insights in the applications they regularly use, improving user adoption of insights in daily work.
• Comprehensive insights into task performance and store results for store associates, store managers, and zone managers can influence operational improvements, increase store productivity, improve sales, and enhance the customer experience.