Redefining Unified Commerce in 2025
The foundations of retail are shifting faster than ever before. Rising acquisition costs, fleeting loyalty, and outdated technology are colliding with consumers who demand more. Learn how industry leaders are addressing the challenges of unified commerce and unlocking omnichannel success.
To succeed in today’s evolving retail landscape, unified commerce is not just an aspiration or advantage but a mandate. Our exclusive 2025 State of the Industry: Unified Commerce in Specialty Retail report, created in partnership with Incisiv, dives into data-driven insights from over 250 North American retail executives. Learn how leaders are tackling the unified commerce challenge and realizing game-changing results:
- 1.5 x Higher Lifetime Value: Connected customers spend more and stay loyal for longer.
- 23% Higher Inventory Turnover: Unified commerce capabilities drive tangible operational efficiencies.
- 15% Higher Order Values: Multi-channel shoppers are more willing to spend.
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