The Ten-Year Journey from Impossible to Possible
Snaps, Apps. & Double Taps
We live in a world of apps, snaps, and double taps, while things change around us faster than ever before in human history. As consumers, we demand faster, cheaper, more personal, putting incredible pressure on retail, wholesale, and manufacturing organizations, to continuously make what was once impossible, possible.
A decade ago, we embarked on an ambitious innovation strategy to help you do just that, to create a unified ecosystem so in-synch, there is virtually no separation between planning, ordering, distribution, and transportation.
So, you could respond, no matter how fast things changed around you.
Year Zero to One: Manhattan Active® Platform
A Foundation for Innovation
We started by challenging our technology team to create an entirely new kind of technology foundation. We needed a platform that provided continuous access to new capabilities, auto-scaled performance during peak demand, and was seamless to customize.
There were only a few rules:
No upgrades allowed.
Provide continuous access to new capabilities.
Provide automatic performance scaling.
And it all had to be seamless to customize
Manhattan Active® Platform was born.
Manhattan Active® Platform
A cloud-native, evergreen, and extensible foundation engineered to handle the most complex supply chain networks in the world. Manhattan Active solutions are truly ‘set it and forget it’ systems, auto-scaling to max performance during peak season demand. And when you do get a new update, it’s seamless, because there is no such thing as scheduled downtime anymore. Learn More.
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Composable Microservices
API-first architecture with automated scalability, resiliency, and availability. Every component is part of a shared application platform. LINK
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Innovation Independence
Our low code, no code, your code development strategy means you pick what method of configuration and customization works best for you—with as much support as you want or need. LINK
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Continuous Updates
Every 90 days, all Manhattan Active solutions automatically receive new features and enhancements. LINK
Year One to Three: Manhattan Active® Omni
Unified Commerce Experiences
On the foundation of Manhattan Active Platform, we introduced Manhattan Active® Omni. It is a truly unified commerce solution, combining point of sale, order management, store inventory, store fulfillment, customer service, digital self-service and more.
All unified in a single app to deliver exceptional omnichannel commerce experiences.
It also offers the industry’s highest level of cloud resiliency; in case your retail store network connection ever gets a bit bumpy or unstable.
Manhattan Active® Omni
An extraordinary unified commerce application for modern retail that unifies Point of Sale, Order Management, Customer Engagement & Service, and Store Inventory & Fulfillment in a single, cloud-native app. Learn More.
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Modern Store Solutions
Cultivate unified commerce experiences that exceed customer expectations with unified point of sale, store inventory, store fulfillment and customer engagement solutions. LINK
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Fulfillment Insights
Continuous benchmarking of fulfillment performance, proactively informing retailers how they compare against a large pool of peers and competitors. LINK
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GenAI Customer Service
Revolutionize retail chatbot experiences with fast, personalized, and highly capable assistance to delight customers and boost productivity. LINK
Year Four to Seven: Manhattan Active® Supply Chain Execution
Unified Supply Chain Execution
Reinventing omnichannel possibilities, however, just shifts the pressure to those who must store, flow, manage, and fulfill all that demand.
And while the pressure on logistics teams continued to accelerate, we knew that legacy supply chain execution software simply could not.
And the problem couldn’t be fixed by bolting on dashboards or data lakes. We knew that warehouse, labor, and transportation systems would have to be reconstructed from the ground up. So that’s what we did.
And just like Omni, what was impossible, suddenly, wasn’t.
Manhattan Active® Supply Chain Execution
The only cloud native, unified supply chain execution solution that unifies Distribution, Labor, Automation, Transportation and Yard in a single, cloud-native app. Learn More.
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Warehouse & Labor
Control demand, supply, labor, and automation across your entire network with the leading cloud-native, evergreen, and extensible WMS in the industry. LINK
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Intelligence & Robotics
The combination of native WES and Order Streaming within WMS means total visibility, flexibility for automation growth, and maximum utilization of all resources. LINK
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Transportation & Yard
Reduce travel and cost while improving visibility and service levels, while also remaining sustainable and reducing their overall carbon footprint. LINK
Year Eight to Ten: Manhattan Active® Supply Chain Planning
Unified Business Planning
As fast and efficient as these omnichannel and supply chain execution systems are, they need inventory in the right place, at the right time, to feed them.
Most planning systems today have roots in the store-centric era, when the digital consumer didn't exist, and we had plenty of time to wait for the nightly batch of new orders.
Manhattan Active Supply Chain Planning, is the culmination of a decade-long journey for us to unify supply chain commerce.
It’s the only solution that can continuously optimize, and re-optimize, inventories, labor, and transportation into a single plan. And because of all that, it’s the only solution that can fully align every resource and system, to a common enterprise goal.
An AI Conversation - The Ten Year Journey From Impossible to Possible
We discuss Manhattan's journey over a decade to build a comprehensive, unified supply chain ecosystem. It details how Manhattan's platform, Manhattan Active, evolved through three key stages: Manhattan Active Omni for unified commerce experiences, Manhattan Active Supply Chain Execution for optimized logistics, and Manhattan Active Supply Chain Planning for intelligent resource allocation.
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Ready to Make the Impossible Possible?
Let us show you how Manhattan Active Supply Chain Planning can elevate your supply chain.